Terms & Conditions

Effective Date: 23 October 2026

Welcome to SuperKids. These Terms & Conditions govern your access to and use of https://superkidsknitwear.in/ and purchases made through our website. By browsing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. About SuperKids

SuperKids is an online store offering children's clothing, including T-shirts, clothing sets, co-ord sets, shorts, and activewear.

Business Name: SuperKids

Email: superkidsknitwear@yahoo.com

Phone / WhatsApp: +91 7009833360

Customer Support Hours: Listed as 24/7

Business Address: 1395/J, Rajpura Road, Panjpeer Road, Dairy Complex, Ludhiana, Punjab – 141001, India

2. Use of Our Website

By using our website, you agree to provide accurate information when placing orders and to use the website only for lawful purposes.

You must not use the website for fraudulent activities, attempt unauthorized access, interfere with website operations, or misuse our content or services.

We may take reasonable steps to address suspected fraud or misuse, subject to applicable law.

3. Products and Product Information

We aim to display accurate product descriptions, photographs, sizes, colours, prices, and other relevant details.

Customers should carefully review the product page and selected size, colour, quantity, and specifications before placing an order.

Actual product colours may vary slightly due to lighting and screen settings. Any product-specific features, materials, sizing information, and included items should be checked on the relevant product page.

Product availability may change. If an ordered product becomes unavailable, we will inform the customer and explain the available options, including any applicable refund.

4. Prices, Discounts, and Payments

Product prices and applicable charges will be displayed on our website or during checkout before an order is completed.

• Prices and promotional offers may change from time to time.
• Discounts are subject to the terms, eligibility, and validity stated in the relevant offer.
• Any applicable shipping fees, taxes, and other mandatory charges will be disclosed before checkout is completed.
• Customers should review the final payable amount before submitting payment.
• Orders are subject to payment authorization and confirmation.

We aim to keep pricing accurate and transparent. If a genuine pricing or listing error is identified, we will contact the customer to explain the issue and discuss an appropriate resolution.

Promotional offers cannot be assumed to apply to every product unless the offer terms expressly state so.

5. Orders and Confirmation

Customers are responsible for checking their order details, contact information, delivery address, product selection, and quantity before submitting an order.

An order confirmation acknowledges receipt of an order. Fulfilment remains subject to payment confirmation and product availability.

If we cannot fulfil an order, we will notify the customer and arrange any applicable refund for payments received for the unfulfilled order.

6. Shipping and Delivery

Orders are processed and delivered according to the shipping terms published on our website.

Applicable shipping charges, estimated delivery timelines, delivery coverage, and any restrictions should be reviewed before completing a purchase.

Delivery estimates may be affected by courier operations, public holidays, weather, incorrect address details, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete delivery address and a reachable phone number. For delivery-related enquiries, please contact us with your order details.

7. Order Cancellation

Cancellation requests are subject to the cancellation conditions and the processing status of the order.

If you wish to cancel an order, contact us as soon as possible and provide your order number. A cancellation will be considered accepted once confirmed by SuperKids.

If an order cannot be fulfilled or a cancellation is accepted, any applicable refund will be handled in accordance with our published policies and applicable law.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by the Return and Refund Policy published on our website.

Customers should review that policy before purchasing, including:

• Return and exchange eligibility.
• The deadline for submitting a request.
• Product condition and packaging requirements.
• Any applicable exclusions.
• Refund processing timelines and shipping charges.

If you receive an incorrect, damaged, or defective product, contact us with your order details and supporting photographs, where relevant, so we can review the issue.

Requests will be handled according to our published policy and applicable consumer-protection laws. Nothing in these terms removes any rights available to customers under applicable law.

9. Customer Responsibilities

Customers agree to:

• Provide accurate contact and delivery information.
• Review product descriptions, size details, and final prices before purchasing.
• Follow the published shipping, cancellation, return, and refund procedures.
• Contact us promptly if an issue arises with an order.
• Use the website lawfully and refrain from fraudulent transactions.

10. Intellectual Property

Unless otherwise stated, website content, including text, photographs, graphics, logos, product descriptions, and design elements, belongs to SuperKids or is used with appropriate permission.

You may not copy, reproduce, distribute, or commercially use this content without authorization, except where permitted by law.

11. Third-Party Services

Our website may use third-party services for payment processing, shipping, delivery, or other operational needs. These services may be subject to their own terms and privacy policies.

Nothing in these terms limits any rights or remedies available to customers under applicable law.

12. Limitation of Liability

SuperKids aims to provide accurate product information and a reliable shopping experience. To the extent permitted by applicable law, we are not responsible for indirect losses arising from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits any consumer rights, warranties, or liabilities that cannot legally be excluded or limited.

13. Privacy and Personal Information

We use customer information as necessary to process orders, arrange delivery, respond to enquiries, manage returns and refunds, and meet applicable legal obligations.

Please review our Privacy Policy for details about how personal information is collected, used, and protected.

14. Changes to These Terms

We may update these Terms & Conditions when necessary. Revised terms will be published on this page with an updated effective date.

Changes will apply from the date they take effect, subject to applicable law. Customers are encouraged to review this page periodically.

15. Governing Law

These Terms & Conditions are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities in accordance with applicable law and consumer-protection requirements.

16. Contact Us

For questions about these Terms & Conditions, products, or orders, please contact us:

SuperKids

Email: superkidsknitwear@yahoo.com

Phone / WhatsApp: +91 7009833360

Address: 1395/J, Rajpura Road, Panjpeer Road, Dairy Complex, Ludhiana, Punjab – 141001, India

Thank you for shopping with SuperKids.